Terms and Conditions
Effective Date: June 28, 2025 Company: AH-HA Healing Online Inc. Website: https://ahhahealing.com Contact: info@ahhahealing.com Head Office: Emotional Fitness Center, 1462 St Paul St, Unit 201, Kelowna, BC V1Y 2E6, Canada US Office: 2261 Market Street, San Francisco, CA 94114, USA
Acceptance of Terms
By accessing or using AH-HA Healing Online Inc.’s website, mobile applications, digital wellness community, downloadable guides, or registering for any retreats, events, or services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, do not use the Services.
Eligibility
You must be at least 13 years old, or the age of legal majority in your jurisdiction, to use our Services. If you are under 18, you may use the Services only with involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms.
Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to https://ahhahealing.com/terms. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.
Services Overview
AH-HA Healing provides: – Wellness retreats and events (including 7-day immersive programs, workshops, creative experiences, VIP performances, and wellness treatments) – Digital wellness community and online programs – Free downloadable wellness guides and resources – AI-driven emotional wellness solutions (Wilson AI, launching soon)
Account Registration & Security
To access certain features, you may need to register an account. You agree to provide accurate, current information and to maintain the security of your account credentials. You are responsible for all activities that occur under your account.
User Conduct
You agree to use the Services only for lawful purposes. You will not: – Violate any applicable laws or regulations – Upload or transmit harmful, offensive, or infringing content – Attempt to gain unauthorized access to other accounts or systems- Use the Services for commercial purposes without our written consent – Impersonate any person or entity
Intellectual Property
All content and materials provided by AH-HA Healing Online Inc., including but not limited to text, images, videos, logos, software, and methodologies, are the intellectual property of AH-HA Healing Online Inc. or its licensors. You may not copy, reproduce, distribute, or create derivative works from our content without our express written permission
Retreats, Events, and Digital Products
– Booking & Payment: Retreats and events require advance booking and payment via our website or authorized partners. – Cancellations & Refunds: All sales are final. Please review specific event or product pages for any additional cancellation or refund policies. – Health & Safety: Participation in wellness activities is voluntary and at your own risk. You are responsible for consulting with your healthcare provider before participating in any physical or emotional wellness activities. – Capacity: Retreats are limited to 250 participants per week. Early bird sign-ups may receive exclusive rewards as advertised
Community Guidelines
Users of our digital wellness community must treat others with respect. We reserve the right to remove content or suspend accounts for behavior that is abusive, discriminatory, or otherwise violates these Terms
Privacy
Your privacy is important to us. Our data collection, use, and protection practices are described in our Privacy Policy (https://ahhahealing.com/privacy). By using our Services, you consent to our privacy practices.
Third-Party Services
Our Services may contain links to third-party websites or utilize third-party services (such as payment processors). We are not responsible for the content, policies, or practices of third parties.
Disclaimers
The Services are provided “as is” and “as available” without warranties of any kind. – AH-HA Healing Online Inc. does not guarantee any specific results from participation in retreats, programs, or use of digital products. – Testimonials are individual experiences and do not constitute a guarantee of results.
Limitation of Liability
To the maximum extent permitted by law, AH-HA Healing Online Inc. and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Services.
Indemnification
You agree to indemnify and hold harmless AH-HA Healing Online Inc. from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Services.
Governing Law
These Terms are governed by the laws of the Province of British Columbia, Canada, and the State of California, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Kelowna, BC, Canada or San Francisco, CA, USA.
Refund Policy
a. Online Course Materials All sales of digital and online course materials are final. AH-HA Healing Online Inc. does not provide refunds or credits for any online courses, downloadable guides, or digital wellness products once purchased or accessed.
b. Retreats and Events – All deposits paid to reserve a spot for any AH-HA Healing retreat or event are non-refundable. – If you are unable to attend a retreat or event for which you have paid a deposit, your deposit will be held as a credit and may be applied toward any future AH-HA Healing retreat or event within 12 months of the original event date, subject to availability. – To request that your non-refundable deposit be applied as a credit for a future event, you must contact us at info@ahhahealing.com with your booking details at least 14 days prior to the scheduled start date of your retreat or event. – No refunds or credits will be issued for cancellations or no-shows made less than 14 days before the event start date, or for failure to attend without prior notice. – Any remaining balance paid for retreats or events (beyond the deposit) may be subject to additional terms; please refer to your specific booking agreement for details.
c. Contact If you have any questions about our refund policy, please email us at info@ahhahealing.com.
Contact
For questions about these Terms, contact us at: info@ahhahealing.com https://ahhahealing.com
