Privacy Policy

Welcome to AH-HA Healing Online Inc. (“us”, “we”, or “our”). AH-HA Healing Online Inc. operates AH-HA Healing and the AH-HA Healing web and mobile applications (hereinafter referred to as the “Service”). We operate in both Canada and the United States.

Our Privacy Policy governs your visit to https://ahhahealing.com and the AH-HA Healing mobile application, and explains how we collect, safeguard, and disclose information resulting from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions. All private sessions with healers and coaches will not be shared or used publicly and will abide by all HIPAA laws, privacy, and GDPR. Only data used on this application will receive direct permission from the user.

Our Terms and Conditions (“Terms”) govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“agreement”).

Definitions

SERVICE means the AH-HA Healing website and mobile application operated by AH-HA Healing Online Inc. – PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). – USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit). – COOKIES are small files stored on your device (computer or mobile device). – DATA CONTROLLER means a natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data. – DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively. DATA SUBJECT is any living individual who is the subject of Personal Data. – THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. All private personal information shared with healing coaches during sessions will be protected under each confidentiality agreement that coach shares with the client. This privacy policy applies only to the use of our direct website and does not include any private sessions.

Types of Data Collected

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to: – Email address – First name and last name We may use your Personal Data to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”). This may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data: We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services at any time via your device settings.

Tracking Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service

Examples of Cookies we use: – Session Cookies – Preference Cookies – Security Cookies – Advertising Cookies

Use of Data

AH-HA Healing Online Inc. uses the collected data for various purposes, such as: – To provide and maintain our Service – To notify you about changes to our Service – To allow you to participate in interactive features of our Service when you choose to do so – To provide customer support – To gather analysis or valuable information so that we can improve our Service – To monitor the usage of our Service – To detect, prevent, and address technical issues – To fulfill any other purpose for which you provide it – To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection – To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc. – To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information – For any other purpose with your consent

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies

Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your province, state, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside Canada or the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and/or the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

We may disclose personal information that we collect, or you provide: – For law enforcement, if required by law or in response to valid requests by public authorities – In connection with a business transaction (merger, acquisition, asset sale) – To our subsidiaries and affiliates – To service providers who assist in operating our Service

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security

Your Data Protection Rights

You have rights under applicable data protection laws (including GDPR, CCPA, and CalOPPA), such as the right to access, update, or delete your information, object to or restrict processing, request data portability, and withdraw consent.

For more details on your rights and how to exercise them, or to contact us about your data, please email: info@ahhahealing.com or visit https://ahhahealing.com.

Service Providers, Analytics, and Payments

We may use third-party companies to facilitate our Service, provide Service on our behalf, or assist us in analyzing how our Service is used. Payment processing is handled by trusted third parties (Apple, Google, Stripe, Square) and your payment information is not stored by us

Links to Other Sites

Our Service may contain links to other sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Children’s Privacy

Our Services are not intended for use by children under 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware we have collected Personal Data from children without parental consent, we will take steps to remove that information

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top. You are advised to review this Privacy Policy periodically for any changes

Contact Us

If you have any questions about this Privacy Policy, please contact us: By email: info@ahhahealing.com By visiting this page on our website: https://ahhahealing.com